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Colombian Orchid Imports
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Terms and Conditions
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At this time, I can only ship to the United States of America, excluding Hawaii. Plant health, identification, and quality The plants available here are high-quality, nursery propagated stock. They will be shipped bare root, or wrapped in a bit of sphagnum. While most bare-root plants can experience some stress in shipment, many of the Draculas and Masdevallias that I receive from my supplier are so robust they can set spike within weeks of arrival. Some that arrive with spikes can even continue to bloom off them. However, no warranty, expressed or implied, is given for the success of the plants you receive. I cannot guarantee correct identifcation of plants as I am not involved in that part of the process, and the vagaries of taxonomy leave some IDs controversial. That, from my perspective at least, is part of the fun of orchid growing - once in a while a plant will be different from what is expected. There are circumstances where I would consider exchanging a mislabeled plant for a correct one, though, so please ask and we'll discuss this possibility. I have never had any plant or shipment from this vendor held by US customs because of health issues. However, there is a first time for everything, and thus I do not expect to receive payment from you for orders until the plants have cleared customs. There is no reason for you to pay for anything that is going to be confiscated by the government. Should the shipment be merely delayed, any plants that I receive healthy will be shipped to you; any plants deemed unsuitable at the time I inspect them will not be shipped to you and you will not be charged for them. They may be re-ordered in a subsequent shipment if you would like. Once plants leave my hands in good condition, it's up to you to keep them that way! I am not responsible for your growing conditions or your success with whatever you attempt to grow. If something fails to meet your expectations shortly (within 10 days) after you receive it, we can make arrangements for you to return the plant and I'll replace it or refund your money at my discretion. However, this is dependent upon your timely receipt of the plants and exclusive of all shipping mishaps (lost or delayed shipment, bad weather, Acts of God, etc). If you do not immediately unpack and care for your plants when they arrive at your shipping address, I can't be held responsible for their loss. It is also up to you to provide accurate shipping information so the package is not delayed. You have the option of shipping the package insured, or asking for a specific carrier if you don't like or trust USPS Priority Mail. Plants not insured travel at the buyer's risk. In any circumstance, my liability will not exceed the purchase price of the involved plants. Special instruction for orders over $500 There is no minimum order. However, orders over $500 are required to provide partial payment (a deposit) before the order deadline according to the following scheme: |
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Order subtotal (cost of plants) $500-$999 $1000 and up Amount of deposit required 15% of subtotal 50% of subtotal |
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Discounts The standard discounts, automatically applied to the order, are: 5% for orders over $500, 10% for orders over $1000. Shipping method I will ship via USPS second-day Priority Mail unless you instruct otherwise. You will be billed 15% of the order total for shipping and handling, with a minimum shipping and handling charge of $12. Since San Francisco rarely has lethal heat or freezing cold, I will hold plants if it is necessary to protect them from any excessive weather you are having IF YOU INSTRUCT ME TO DO SO. If I don't hear otherwise from you when you pay your bill, the plants will ship. Sales tax Customers that take delivery on plants in the state of California will be charged California sales tax. |
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